User Story Map Template
Visualize your consumer journey and improve your product with user story mapping. Bring a user-centric approach to your business and build products people will love.
Trusted by 65M+ users and leading companies
About the User Story Map Template
First popularized by Jeff Patton in 2005, user story mapping is an agile way to manage product backlogs.
User story mapping is a framework that product teams use for release planning. The user story map template helps teams stay focused on business value and release features that customers care about.
The map consists of user stories written in the following way:
As a < type of user >, I want < some goal > so that < some outcome >.
Here is an example:
As a creative professional, I want to organize my schedule, so that I have more free time.
This framework helps teams get a shared understanding of what needs to be done to satisfy customers' needs.
How to use Miro's user story map template
Miro’s user story mapping template allows you to manage stories collaboratively online. Here’s how to create your team canvas and put it to work:
1. Add the user story map template to a Miro board
Get started by clicking “Use This Template.” The template is set up with blank cards to add user activities, tasks, and stories.
2. Identify your user persona, then describe step-by-step user tasks
Group user tasks by goals or activities of the user. Expand a card to write more text and quickly format it. Then, add valuable details by filling in due dates, assignees, tags, and links.
3. Prioritize the stories for a sprint
To edit the structure of your map, drag and drop individual cards or groups of cards, and the template will adjust automatically.
Insert sections for upcoming releases and versions. Note that user story mapping is different from feature planning.
4. Get ready for a sprint
If you work with Jira, paste an issue URL or convert cards to Jira issues right from the board. The cards will automatically sync, and can easily be moved around to ensure the template is always up-to-date for each sprint.
5. Collaborate with your team
Invite your team to contribute and work together in real-time or asynchronously. Refer to the user story map over time as you create new product iterations, update it based on new data or findings as users try the product.
When to use the user story map template
Miro's user story mapping template provides a flexible approach to product development. The template allows Product Managers and Scrum Masters to create and map user stories, connect Jira cards, and foster collaboration within the team.
There are many benefits to using the user story mapping template, including:
Identify each step in the customer journey
One of the significant benefits of user story mapping is that it walks you through each customer touchpoint and gives you a holistic view of the customer experience.
For designers and product developers, it’s easy to lose track of the backlog, so having an overview of the customer experience from early on is critical to shape a better product.
Visualize & manage product backlog
The user story mapping template also helps teams map out specific tasks that need to be completed dynamically and visually. You can identify large projects, break them into constituent tasks, and assign them to specific team members, all with the overarching customer-centric framework driving the process.
Brainstorm & prioritize tasks
Plotting out the user flow through your product via a user story map helps you identify gaps in the journey. Your team can see the map from end-to-end and brainstorm tasks and projects to fill in gaps and prioritize these tasks collaboratively.
How do you use user story maps in Agile?
Agile is about getting your product backlog organized and prioritizing delivery. User story mapping helps to prioritize the backlog. The product teams know what matters to users and what to work on first through the user story map. It’s important to note that user story mapping is about user stories, not features.
Get started with this template right now.
Features Audit Template
Works best for:
Desk Research, Product Management, User Experience
Add new features or improve existing features—those are the two paths toward improving a product. But which should you take? A features audit will help you decide. This easy, powerful product management tool will give you a way to examine all of your features, then gather research and have detailed discussions about the ones that simply aren’t working. Then you can decide if you should increase those features’ visibility or the frequency with which it’s used—or if you should remove it altogether.
Project Charter Template
Works best for:
Project Management, Documentation, Strategic Planning
Project managers rely on project charters as a source of truth for the details of a project. Project charters explain the core objectives, scope, team members and more involved in a project. For an organized project management, charters can be useful to align everyone around a shared understanding of the objectives, strategies and deliverables for a project of any scope. This template ensures that you document all aspects of a project so all stakeholders are informed and on the same page. Always know where your project is going, its purpose, and its scope.
Service Blueprint Template
Works best for:
Desk Research, Operations, Market Research
First introduced by G. Lynn Shostack in 1984, service blueprints allow you to visualize the steps that go into a service process from the customer’s perspective. Service blueprints are useful tools for understanding and designing a service experience – and finding ways to improve it. Service blueprint diagrams make it simpler for teams to design new processes or improve existing ones. To create a service blueprint, map out each process and actor that contributes to the customer experience, from in-house contributors to third-party vendors.
Checklist Template
Works best for:
Project Management, Task Management
The Checklist Template is designed to organize and track tasks visually, offering workflow clarity. A key benefit of using this template is its potential to amplify collaboration, ensuring that all team members remain aligned and informed, paving the way for efficient project completion.
Dot Voting Template
Works best for:
Design
The Dot Voting Template is an excellent tool to gather input from all participants, enabling each person to express their preferences and opinions before reaching final decisions. Voting acts as an incentive, driving quick discussions and pushing your team forward in project development.
Product Roadmap Template
Works best for:
Product Management, Roadmaps
Product roadmaps help communicate the vision and progress of what’s coming next for your product. It’s an important asset for aligning teams and valuable stakeholders – including executives, engineering, marketing, customer success, and sales – around your strategy and priorities. Product roadmapping can inform future project management, describe new features and product goals, and spell out the lifecycle of a new product. While product roadmaps are customizable, most contain information about the products you’re building, when you’re building them, and the people involved at each stage.